This Privacy Policy describes how Maple Capital AI ("we", "us", or "our") gathers, handles, stores, and safeguards personal information when you interact with our platform at https://maplecapitalai.com/ https://maplecapitalai.com. Transparency and accountability are central to our operations. By accessing or using our services, you acknowledge the practices outlined below. If you disagree with any provision, please cease using the platform immediately.
To operate, secure, and enhance our services, we collect the following types of personal data:
Your full name, email address, phone number, residential address, and any other identifiers you supply during registration or profile updates.
Your username, display preferences, notification settings, language choice, dashboard layout, and other configuration data linked to your account.
Where required, copies of government-issued identification, proof of address, and supplementary documents used to confirm identity and satisfy operational standards.
IP addresses, browser versions, operating systems, device models, unique hardware identifiers, and cookies or similar technologies that maintain sessions and support diagnostics.
Pages viewed, features activated, session duration, navigation paths, and engagement metrics that reveal how users navigate the platform.
Logs of actions performed within the platform environment, such as portfolio reviews, alert configurations, chart interactions, and tool activations. This does not indicate that we hold or manage digital assets for you.
If applicable, billing addresses, payment instrument details, transaction confirmations, and fee records associated with your account.
Emails, tickets, chat logs, and file attachments exchanged through our help channels, preserving the full context of each inquiry and resolution.
Login timestamps, failed authentication attempts, anomaly flags, and records generated by our threat detection infrastructure.
We rely on the following legal bases to process personal data, depending on the situation and applicable regulatory framework:
Processing required to establish your account, deliver platform functionality, and meet our commitments under the terms of service.
Activities such as network defense, fraud mitigation, platform optimization, and aggregated analytics that serve the stability and efficiency of our operations.
Where mandated by law, we seek your explicit approval before deploying certain tracking mechanisms or sending promotional content. You may revoke consent at any time without penalty.
Processing necessary to adhere to statutes, respond to lawful governmental requests, and cooperate with regulatory oversight bodies.
Your information enables the following functions:
Identity confirmation, account activation, ongoing profile maintenance, and record accuracy throughout your engagement with us.
Credential validation, multi-factor authentication enforcement, and detection of unauthorized entry attempts.
Behavioral analysis and signal evaluation to identify, block, and investigate suspicious or harmful activity.
Feature usage assessment, bug diagnosis, and development prioritization informed by de-identified, aggregated datasets.
Inquiry resolution, technical troubleshooting, and maintenance of interaction histories to ensure consistent service standards.
Storage of your settings, management of communication opt-ins and opt-outs, and honoring your choices regarding data utilization.
If you have consented, we may distribute updates about platform innovations, market developments, or service enhancements. Unsubscribe options are available in every message and within your account panel.
We do not trade personal data for commercial gain. Disclosure is limited to the following categories of recipients operating under strict confidentiality:
Entities that store, transmit, and maintain platform data under binding data protection agreements.
Organizations that help us interpret usage trends and refine user experience, generally receiving only pseudonymized or summarized information.
Providers of ticketing systems, live chat software, and knowledge base platforms that process communications to facilitate assistance delivery.
Specialized firms that assist in document validation and identity confirmation where such checks are necessary.
If applicable, financial institutions and payment gateways that execute billing and settlement operations.
Personal data may be transferred to and processed in jurisdictions outside your own. When this occurs, we implement appropriate safeguards such as standard contractual clauses, adequacy findings, or other legally recognized protective measures to preserve data integrity.
We retain personal data only for the duration required to serve the purposes stated in this policy, satisfy legal duties, settle disputes, and enforce our agreements. Retention timelines differ by data type and are subject to periodic review. Once data is no longer needed, we securely delete or irreversibly anonymize it.
We apply reasonable technical and organizational measures to defend your data against unauthorized access, modification, disclosure, or destruction. These include transport encryption, role-based access controls, and routine security evaluations. No system is completely invulnerable, and we cannot promise absolute protection. You share responsibility for keeping your account credentials confidential.
Depending on your location and applicable law, you may exercise the following rights:
Obtain a copy of the personal data we maintain about you.
Request correction of inaccurate or incomplete records.
Ask for deletion of your personal data, subject to legal and operational retention limits.
Request limitation on how we use your data in specific circumstances.
Oppose processing grounded in legitimate interests or direct marketing.
Receive your data in a structured, commonly used format and, where feasible, transfer it to another provider.
To exercise any right, email us at [email protected]. Include enough detail to identify your account and specify the right you wish to invoke. We may request supplementary documentation to confirm your identity before acting on the request. We endeavor to respond within thirty days; complex cases may require additional time, and we will notify you if an extension is warranted.
We may amend this Privacy Policy periodically to reflect evolving practices, regulatory changes, or platform upgrades. Material modifications will be announced via email or a conspicuous notice on the platform. Continued use after the effective date of any revision constitutes acceptance of the updated terms.
For questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:
Maple Capital AI
Email: [email protected]
Phone: +1 (416) 555-0193
Address: 150 King Street West, Suite 2000, Toronto, ON M5H 1J9, Canada
Last updated: July 10, 2026
These Terms and Conditions ("Terms") govern your relationship with Maple Capital AI ("we", "us", or "our") concerning your access to and use of the platform available at https://maplecapitalai.com/ https://maplecapitalai.com. By registering an account, logging in, or utilizing any feature, you confirm that you have read, comprehended, and consent to be bound by these Terms in their entirety. If you do not agree, you must refrain from using our services.
Your engagement with the platform constitutes full and unconditional acceptance of these Terms, including all referenced policies. We retain the right to alter these Terms at any time. Revisions take effect upon publication, and your continued use after that point signifies acceptance of the modified Terms.
You must be at least eighteen (18) years old to create an account and use our platform. By signing up, you affirm that you satisfy this age threshold and possess the legal authority to enter into this agreement. We may suspend or close accounts where age or capacity cannot be satisfactorily verified.
Certain features require account registration. You agree to submit truthful, current, and complete information during signup and to keep this information accurate thereafter. You bear sole responsibility for preserving the secrecy of your login credentials and for all conduct occurring under your account. You must inform us promptly of any suspected unauthorized access or security incident.
You guarantee that all data submitted to the platform is genuine, precise, and not deceptive. Supplying false, partial, or obsolete information may lead to account suspension or termination and may restrict your access to platform capabilities.
You are accountable for protecting your account credentials, including passwords and authentication tokens. We strongly advise enabling multi-factor authentication where offered. You agree not to disclose your credentials to anyone and to sign out of your account when using shared or public terminals.
You agree not to participate in any of the following:
Any dishonest, fraudulent, or exploitative behavior aimed at misleading the platform, other users, or affiliated service providers.
Conduct intended to artificially distort market prices, trading volumes, or sentiment through the platform or its connected utilities.
Efforts to access accounts, systems, or information belonging to others, including vulnerability scanning or circumvention of protective measures.
Utilizing payment methods without proper authorization, or engaging in chargeback fraud or other payment-related violations.
Employing the platform for any purpose that breaches applicable laws, regulations, or the rights of others.
Actions that impair, overload, or obstruct the normal operation of the platform, its servers, or connected networks.
Maple Capital AI operates an online financial platform supplying instruments, analytics, market intelligence, and access mechanisms related to cryptocurrency investing and trading. We do not furnish investment, financial, legal, or tax counsel. All materials, data, and content accessible through the platform are strictly informational. You alone are responsible for assessing the appropriateness of any investment choice and for consulting independent professionals as needed.
Trading and investing in cryptocurrencies, Forex, CFDs, and associated instruments carries significant risk. You acknowledge and accept the following:
Digital assets and leveraged instruments are exposed to severe price swings. You risk losing your entire investment or a substantial portion thereof.
Historical performance of any asset, strategy, or indicator is not indicative of future results. We do not guarantee gains, and no platform feature or tool ensures positive returns.
You are exclusively responsible for your trading and investment choices. We recommend obtaining independent financial, legal, and tax guidance before undertaking any transaction.
We supply information and execution tools. Unless explicitly stated in a separate agreement, we do not custody your assets, manage your portfolio, or function as your broker.
If applicable, fees for platform usage, data subscriptions, or premium capabilities will be disclosed before any charge is incurred. You agree to pay all applicable fees and to keep valid payment details on file. Fee schedules may be revised from time to time, with notice provided where required by law.
The platform may include links to or integrations with third-party websites, brokers, exchanges, or other providers. We do not control and disclaim responsibility for the content, policies, or conduct of these external parties. Your use of third-party services is subject to their own terms and conditions.
All content, software, trademarks, logos, and materials displayed on the platform are owned by Maple Capital AI or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the platform for personal, non-commercial purposes consistent with these Terms. You may not reproduce, distribute, alter, or create derivative works without our prior written authorization.
You agree to employ the platform solely for lawful purposes and in a manner compatible with these Terms. Any use that damages the platform, other users, or third parties is strictly forbidden.
We reserve the right to suspend or terminate your account, with or without prior notice, if we determine that you have breached these Terms, engaged in prohibited activities, or if such action is necessary to safeguard platform integrity or comply with legal requirements. Upon termination, your authorization to access the platform ends immediately.
To the maximum extent permitted by applicable law, Maple Capital AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or connected to your platform use. Our aggregate liability for any claim shall not exceed the total amount you have paid us in the twelve months preceding the claim, or one hundred Canadian dollars, whichever is greater. Nothing in these Terms excludes or caps liability for fraud, intentional wrongdoing, or matters that cannot be limited under applicable law.
The platform and all associated content are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant uninterrupted, error-free, or fully secure operation at all times.
We shall not be liable for any failure or delay in fulfilling our obligations due to causes outside our reasonable control, including but not limited to natural disasters, armed conflict, terrorism, labor strikes, power failures, internet disruptions, or governmental interventions.
These Terms shall be governed by and interpreted in accordance with the laws of Canada, without regard to conflicts of law doctrines. Any dispute arising from or relating to these Terms shall fall under the exclusive jurisdiction of the courts situated in Toronto, Ontario, Canada.
Before commencing formal legal action, we encourage you to contact our support team to pursue an informal resolution. Should a dispute remain unresolved, it shall be submitted to the competent courts in the jurisdiction identified above.
We may revise these Terms periodically to reflect service changes, legal developments, or operational adjustments. Material changes will be communicated by email or through a prominent platform notice. Your continued use after the effective date of any update constitutes acceptance of the revised Terms.
If you have questions about these Terms, please reach out to us:
Maple Capital AI
Email: [email protected]
Phone: +1 (416) 555-0193
Address: 150 King Street West, Suite 2000, Toronto, ON M5H 1J9, Canada
Last updated: July 10, 2026